Creating value through digital and AI-enabled Sales & Service

Our speakers and moderators
Our guests
Our moderators
What to expect
Join us for an insightful webinar where we’ll dive into the future of sales and service in the Energy Sector. Learn how digital and AI technologies can help you unlock new growth opportunities while improving operational efficiency.
Topics we'll explore:
• Digital transformation journey: From initial adoption to scaling across the business, understand the steps to take your sales and service to the next level.
• Unlocking value drivers: Learn how to balance growth with cost reduction by leveraging AI and data-driven strategies.
• B2B & B2C Dynamics: Explore how the dynamics of sales and service differ across the Energy Sector, and how to tailor your approach accordingly.
• From quick win use-cases to advanced personalization: Understand the shift from simple AI applications to advanced GenAI-driven personalization and how this impacts customer engagement.
• What it takes to succeed: Discover the organizational and technical requirements for transforming sales and service, with a focus on data, technology, and the critical role of people in driving change.
Why attend?
This session is ideal for leaders in the Energy Sector looking to:
• Overcome common challenges in digital and AI adoption.
• Learn from real-world examples of transformation within the industry.
• Gain actionable strategies to implement in your own organization and drive measurable improvements.
Be part of a unique conversation
No rhetoric - real world insights only. We will talk honestly about the failures, frustrations and issues our panelists and ourselves have faced - openly approaching the challenging topics and always tell it like it is.
Real stories
Get inspired by real stories (both successes and failures!)
Actionable insights
Get concrete insights on how to move from plan to action
Learn from experts
Get honest & practical advice & learn from other peoples’ mistakes
Interactive & fun
Participate in a fun and entertaining discussion
Connect with peers
Connect & learn with a cross-industry group of peers
